Privacy Policy for GuildFound Consulting
GuildFound Consulting ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information gathered through our online platform, where we provide information about our business consulting services, including strategic planning, operational efficiency, market analysis, financial modeling, leadership development, and bespoke training for artisan businesses.
By accessing or using our online platform, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We may collect several types of information from and about users of our online platform, including:
- Personal Information You Provide to Us: This includes information you provide when you interact with our online platform, such as filling out contact forms, subscribing to newsletters, or requesting information about our services. This may include your name, email address, phone number, company name, and any other details you choose to provide.
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Information Collected Automatically: As you navigate through and interact with our online platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our online platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the online platform.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our online platform and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To notify you about changes to our online platform or any services we offer or provide through it.
- To improve our online platform, products, or services.
- For marketing and promotional purposes, if you have opted in to receive such communications.
- In any other way we may describe when you provide the information.
3. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business (e.g., website hosting, analytics, CRM systems) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GuildFound Consulting's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GuildFound Consulting about our online platform users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our online platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our online platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the online platform.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information: You may request a copy of the personal information we hold about you.
- Correction of your personal information: You may request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion of your personal information: You may request that we delete your personal information, subject to certain legal exceptions.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
7. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the online platform homepage. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our online platform and this privacy policy to check for any changes.
8. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
GuildFound Consulting
55 David Street,
Melbourne, Victoria, 3056
Australia